Request Account and Data Deletion

How to delete your account and data

‍If for any reason you would like your account and data to be deleted, please complete the following steps:

1. Bring your account balance to £0
2. Contact us at with the following email:

Make the subject heading to “Request for Account Deletion”. In the body please include your login details and, if you have more than one account, details of which account you would like to be deleted. Please also let us know if you want a copy of your data before it is deleted.

We may need proof of identity in order to proceed so our support team will be in touch for further details.

Once you have deleted your account you will not be able to re-open it.

Effective Date: 19/04/23