Privacy Policy

Privacy Policy for Tradecard LTD

‍Tradecard LTD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our neobanking app (the “App”).

 

‍Collection of Information

‍‍We may collect personal information from you when you register for an account, use the App, or interact with our customer support. The information we may collect includes:

  • Contact information, such as your name, email address, and phone number.
  • Financial information, such as your bank account and transaction history.
  • Identity verification information, such as your date of birth and government-issued identification.
  • Usage information, such as your IP address, device information, and App usage data.

 

Use of Information

We may use your personal information for the following purposes:

  • To provide you with the services and functionality of the App.
  • To verify your identity and prevent fraud.
  • To communicate with you about the App, including updates and customer support.
  • To personalize and improve the App experience.
  • To comply with legal obligations and enforce our policies.

 

‍‍Sharing of Information

‍We may share your personal information with third-party service providers that help us provide the App, such as payment processors and identity verification services. We may also share your information with law enforcement or other third parties if required by law or to protect our rights or property.

iwoca is a credit service provider who offers Flexi-Loans to our customers. By using Tradecard for the related services, you will be sharing your personal information (such as first name, last name, email) and business information (company name, company number, company type). We share this information with iwoca, as well as any related information we have for provision of and control of these services. Please also check iwoca’s privacy policy in order to learn how they collect and process your personal data.

 

‍Security

‍We take reasonable measures to protect your personal information from unauthorized access, disclosure, or use. However, no transmission of data over the internet can be guaranteed to be completely secure.

 

‍Your Choices

‍‍You may access, update, or delete your personal information by contacting us at support@tradecard.com. You may also choose to opt out of receiving promotional emails from us by following the unsubscribe instructions in the email.

 

‍‍Changes to this Policy

‍‍We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website or through the App.

 

‍Contact Us

‍If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@gettradecard.com.

 

Effective Date: 19/04/23